Whether you’re looking to make your planning a whole lot easier or to sell more.
You’re going to find the feature you need right here.
Add useful pages such as FAQs, weather information and center details to the customer portal.
Give customers access to theory in their portal and automatically unlock new content as their level progresses.
Give customers one portal for their bookings, payments, lesson dates, waivers, level and lesson theory.
Customers can read instructor messages, view their level and access lesson theory directly from their account.
Personalize automated emails with customer and product information using dynamic fields.
Use different email sets for different activities, so customers receive information relevant to what they booked.
Add planner-specific messages to standard email templates when customers need extra information.
Automatically keep customers informed with emails for bookings, planning changes, cancellations and other key updates.
Start with ready-made email templates and customize them to match the way your center communicates.
Find customers with unused lessons and email them when conditions are suitable to help fill open slots.
Automatically remind customers before a booking expires and give them the option to extend it.
Send payment reminders manually when needed, or automate them based on your payment workflow.
Automatically email customers when new theory is unlocked as they progress.
Automatically email customers after a lesson package ends to promote another lesson or equipment.
Automatically send a confirmation email after booking with login details and important booking information.
Send customers an approval email with the information they need for their upcoming lesson.
Tell customers when a lesson decision is still pending and when they can expect confirmation or cancellation.
Automatically email every affected customer when a lesson is cancelled, saving hours of manual communication.
Choose which automated email templates you want to use and switch off the ones you don't need.
Let customers and staff use Viking in their preferred language.
Send customers SMS updates about upcoming approvals, cancellations or other important lesson changes.
Automatically text every affected customer when a lesson is cancelled, saving hours of manual communication.
Send customers an approval SMS with important information before their upcoming lesson.
Send customer SMS messages from Viking using your connected SMS setup.
Choose which automated SMS templates you want to use and switch off the ones you don't need.
