Give customers control with their own

Customer Portal

Hundreds of watersport schools and centers
3M+ lessons scheduled
Brunotti Kitesurf school logoBlow Kitesurfschool logoDuotone Procenter kitesurf center logoEscape surfschool logoMission to sail sailing school logoEurofun academy surfschool logoKite safe kiteschool logoJibe City windsurf center logoKiteboardschool.nl logoWindhoek kitesurfschool logoWindhoek kitesurfschool logo
Brunotti Kitesurf school logoBlow Kitesurfschool logoDuotone Procenter kitesurf center logoEscape surfschool logoMission to sail sailing school logoEurofun academy surfschool logoKite safe kiteschool logoJibe City windsurf center logoKiteboardschool.nl logoWindhoek kitesurfschool logoWindhoek kitesurfschool logo
Viking software customer portal

Everything your customers need, in one place

Give customers their own online environment to manage bookings, payments and more — without having to contact your team for every change or question.

  • Let customers schedule and reschedule their own lessons
  • Give them access to payments, waivers, booking details and lesson materials

Let customers manage their own schedule

Customers can schedule and reschedule lessons directly from their portal, based on the availability and rules you set.

  • Let customers schedule multiple lessons themselves
  • Decide how far in advance customers can reschedule
  • After a weather cancellation, let customers choose a new available date
Scheduling software for water sport centers
Online waiver sign system

Handle waivers before customers arrive

Let customers sign waivers online before their activity starts, reducing paperwork and check-in work at your center.

  • Create different waivers for different products
  • Show waivers in the customer’s language
  • Manage expiry dates and request a new signature when needed
  • Let customers sign through an email link, the Customer Portal or a QR code on location

Put useful information at their fingertips

Add your own pages and content to the Customer Portal so customers can find important information without having to ask your team.

  • Share practical information, lesson preparation and useful content
  • Keep important customer information in one place
  • Answer common questions before customers need to contact you
Extra information pages for Viking Bookings
Self service

Customers want to arrange things themselves, on their device, on their time. With the customer portal, Viking makes this possible.

Professional

With features such as schedules that are up to date 24/7, theory pages that unlock when finishing lessons and much more, you and your business level up.

Streamlined information

With the customer portal, the center can add all the information they want, and the customer can consume it when they want.

Everything customers need to manage their booking

Book again

Let returning customers make another booking without entering all their details again.

Booking history

Give customers a clear overview of previous and upcoming bookings, including lessons, prices and waiver information.

Edit profile

Let customers update their own contact details, language preference and other personal information.

Multilanguage

Let customers use the portal and receive communication in their preferred language while your team works in its own.

Your colors and style

Customize the portal with your logo, colors and content so it feels like part of your own customer experience.

Fully responsive

Give customers easy access to their portal on mobile, tablet or desktop.

Secure SSL connection

The Customer Portal uses an encrypted SSL connection to protect information exchanged online.

Personal vouchers

Let customers view and redeem their personal discount vouchers directly from the portal.

Availability

Show up-to-date lesson availability so customers can choose from the times that are actually available.

What our users say
about Viking Bookings

We are impressed!

"Viking saves so much time and effort for us! We’ve only been using the management software a few months and it completely changed the face of our surf school."

Dave Melmoth - Joss bay surf school

Great personal service!!

“With Viking, we offer a highly personal level of service, with minimal effort from our side”

Roel Avenhuis - Kiteboardschool.nl

What a gamechanger

“Viking Bookings creates less stress and less e-mail traffic. Since switching to the software, we receive more bookings while spending less time organising.”

Emieck de Goede - Jibe City

Why didn’t we start sooner?

“Using VIKING Bookings still makes our jobs easier every day. In the beginning we were hesitant to make the switch. The guys from VIKING helped us every step of the way, and we love the platform. A great system that helps you save a lot of time in your kite school!”

Sjors van Leeuwen - Pepsports

Our customers love it!

"We never miss out with communication anymore! And we are not losing that personal contact, because our customers are updated when they feel they need to be updated"

Jeannette Melchior Hansen - North Sea Watersports

Not time consuming at all

"Changing the structure of the day is not time-consuming at all. As a result, we have time to focus on other things during the season because the planning is done by the system."

Lyndsey Young - Escape surf school

Clear communication for all

"Viking Bookings offers a clear overview and a clear communication between us the instructors and the students. We can’t imagine anymore what our school would look like without Viking Bookings."

Rob Verdaas - Natural High

Best possible service for guests

"It is easy for guests to make bookings on the website without complications. We’ve had only positive reactions."

Matthijs Kalsbeek - Hartbeach

My customers love it

"My customers say that booking online like this is an advantage for them also. Because they just open their phone and see our availability. And for me it’s perfect for short-term bookings where I cannot be reached anymore, people are still able to book."

Simon Hiemer - Avid Kiteboarding

Solved many challenges

"Great system and great service. Solved many of our business and operation challenges, it continues to improve regularly too. Highly recommend"

Chris Burke- Poseidon Watersports

Everything you need to run your watersport business

Frequently asked questions

How do customers access their portal?

Can I customize the Customer Portal to match my brand?

Can I add my own lesson materials?

How do milestones work?

Why use milestones for lesson content?

See how much planning
Viking can take off your plate

See how Viking handles bookings, planning and rescheduling for a watersport center like yours - and ask Dirk anything along the way.

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